Front Desk Executive Dubai UAE

Position: Front Desk Executive

Date posted: 2023-09-18

Industry: Manufacturing

Employment type: Full Time

Experience: 2 years

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are seeking a Front Desk Executive for one of our esteemed clients who are one of the leading Manufactures & Distributors of Kids related Products

Job Title: Front Desk Executive

Job Location: Dubai

Requirements:

• Candidates having minimum 2 years of UAE experience in customer service or a similar front desk role and currently available in UAE.
• Excellent grasp of the English and Arabic language.
• Exceptional verbal and written communication skills, ability to interact positively with children, adults, and large groups
• Ability to handle cash and perform financial transactions accurately.
• Basic computer skills and proficiency with office software.
• Ability to remain calm and professional in fast-paced and high-pressure situations

Key Responsibilities:

• Customer Welcome and Engagement: Greet customers and visitors with a warm and friendly demeanour. Provide information about our services, programs, and facilities.
• Registration and Transactions: Assist customers with registrations, membership inquiries, and program enrolments.
• Front Desk Operations: Manage the opening and closing procedures of the facility, ensuring security protocols are followed.
• Child Safety: Verify the identity of parents or guardians during child drop-off and pick-up, ensuring that children are only released to authorized individuals.
• Customer Feedback: Collect and record feedback from customers regarding their experience and suggestions for improvement.
• Visitor Trends Reporting: Observe and recognize visitor trends and patterns, such as peak hours and busy days.