Customer Service Representative Dubai UAE

Position: Customer Service Representative

Date posted: 2021-07-06

Industry: Gas Works

Employment type: Full Time

Experience: 3 years of customer services related experience in UAE

Qualification: Bachelor’s Degree is required

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Royal Gas

Description:

Customer Service Representative (CSR)

Responsibilities

• Manage large amounts of incoming phone calls
• Identify and assess customer needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Preferably bilingual (Arabic and English).
• No. of Vacancies Two (2) Place of Work Dubai- Working hours Shift (8 Hours) Salary Negotiable