[Hiring] Operations & Sales Support Specialist REMOTE USA
Position: Operations & Sales Support Specialist
Date Posted: May 10, 2026
Industry: Software / SaaS / Data Operations / Sales Support
Employment Type: Full Time
Experience: Experience in operations, data management, sales support, or CRM-based roles preferred
Qualification: Bachelor’s Degree in Business Administration, Information Systems, Data Analytics, or related field preferred
Location: United States (Remote)
Company: WebRecon (A Portfolio Company of Jonas Software / Constellation Software Inc.)
Description:
WebRecon, a portfolio company under Constellation Software Inc., is a leading provider of consumer complaint data solutions for the U.S. collections industry. The company specializes in delivering litigation and consumer complaint intelligence that helps collection agencies, law firms, creditors, and contact centers identify and mitigate risk from potentially litigious consumers.
Backed by a global software group and supported under the Jonas Software ecosystem, WebRecon is expanding its operations and business development initiatives in 2026. The organization is focused on delivering high-quality structured data while strengthening its customer acquisition and sales pipeline processes.
The Operations & Sales Support Specialist will play a dual-role function, supporting both data operations and sales enablement activities. This position requires strong analytical skills, attention to detail, and the ability to manage both technical data validation tasks and customer-facing sales coordination responsibilities.
Key Responsibilities:
Data Operations & Quality Management (Approx. 50%)
• Review and validate structured litigation and consumer complaint data related to U.S. consumer credit cases
• Ensure accuracy and consistency of data used across internal systems and client-facing products
• Extract, normalize, and maintain litigant and case-level metadata
• Identify and resolve data inconsistencies, missing information, and formatting issues
• Ensure alignment of data across internal databases and operational systems
• Generate standard and ad-hoc reports to support internal decision-making
• Document data quality standards and review procedures for operational consistency
Sales & Business Development Support (Approx. 50%)
• Enter, manage, and track sales leads within CRM systems
• Ensure timely follow-ups on inbound and outbound sales opportunities
• Support sales teams by scheduling product demos and client meetings
• Maintain accurate CRM records including activity logs and client interactions
• Assist in marketing and lead validation processes for campaign effectiveness
• Monitor pipeline activity and escalate stalled or high-priority opportunities
• Communicate professionally with prospects and support sales engagement activities
Requirements:
• Experience in operations, CRM management, sales support, or data-related roles preferred
• Strong attention to detail and ability to manage structured data tasks
• Excellent written and verbal communication skills
• Comfortable working with CRM systems and digital tools
• Ability to multitask between operational and sales support responsibilities
• Strong organizational and problem-solving skills
• Ability to work independently in a remote environment
This is a unique opportunity to gain cross-functional experience in both data operations and sales support within a fast-growing software organization backed by a global technology leader.
(No application email or link provided in original post)
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