Food and Beverages Manager Dubai UAE

Position: Food and Beverages Manager

Date posted: 2023-09-12

Industry: Hospitality

Employment type: Full Time

Experience: 4 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are currently hiring a Food and Beverages Manager for one of our clients an Arabic Restaurant based in Dubai.

Job Location: Sheikh Zayed Road, Dubai

Requirements:

• Four year college degree or equivalent experience required
• Must be fluent in Arabic language.
• A minimum of 4 years of progressive responsibility in food and beverage industry here in DUBAI OR UAE
• A minimum of 2 years of personnel management, preferably in a club/golf/hospitality/service industry required (DUBAI or UAE)
• Experience in resolving customer issues/complaints as well as overall excellent customer service required.

Responsibilities:

• Manages service aspects in all food and beverage assigned areas and events, and acknowledges, greets and thanks all members and guests
• Confirms that all service staff are in proper uniform and adhere to the restaurant appearance standards
• Hires, manages and trains staff in all technical and non-technical aspects of their role in accordance to company standards of quality and service
• Creates, maintains and distributes weekly schedules for staff and communicates changes as appropriate to all
• Communicates with service and kitchen staff regarding reservations and/or special events
• Acts as the Manager on Duty (MOD) when all other management staff has departed for the evening and supervises any remaining staff in the Restaurant. Works with remaining staff to complete tasks in an effective and efficient manner.
• Controls costs of all food and beverage outlets by assisting management, as requested, in purchasing, maintaining effective profit and loss controls and monitoring labor costs following demand patterns, budget and local labor laws
• Maintains member and guest satisfaction by handing inquiries, concerns or comments and providing solutions; acquiring feedback from members/guests and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
• Maintain consistency of service by being aware of and prepared for all course events, large parties and reservations that may affect food and beverage service operations
• Communicates and teams well with other departments, ensuring appropriate staff levels for all events and ensuring assigned responsibilities are carried out.