[Hiring] Accounts Officers Dubai UAE

Position: Accounts Officers

Date posted: 2024-04-16

Industry: other

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Accounts Officers to join our team for offices in Dubai and Sharjah.

Below is a detailed job description for the role:

Cash Management:

• Ensure timely accounting of all DP’s & GIS receipts within a turnaround time of 2 working days.
• Clear DP receipt confirmations within 2 days and conduct daily reviews.
• Maintain an updated inward register to prevent misplacement of cheques and ensure timely allocations to insurers and customers/agents.
• Review and reconcile retail policies daily, addressing any open receipts or cancellation credit notes.
• Keep unallocated RB’s or DPs below 4 million by month close, with unadjusted credits not exceeding 10-15 million across locations.
• Handle miscellaneous activities such as reviewing and addressing PPW breaches, cheque returns, POD trackers, and PA approvals.

Collections:

• Monitor and clear motor & non-motor outstanding balances within 30-60 days, ensuring medical balances are collected by their due dates.
• Update the weekly collection tracker for Monday review meetings and categorize ageing balances based on status.
• Limit over 365 days balances to legal cases or non-operating accounts.
• Respond to insurers promptly with payment details for Suspension/Cancellation notices.
• Conduct monthly meetings with agents to review their accounts and document discussions on pending due balances and collection commitments.
• Monitor the Credit Control Team Mailbox regularly.
• Send monthly/weekly SOAs for Medical & Non-Medical accounts to customers/agents.

Reconciliations:

• Complete 100% reconciliation of outstanding balances between insurer books and GIS books quarterly and update the Weekly Collection tracker accordingly.
• Secure balance confirmations from agents and direct accounts quarterly for reconciled accounts.
• Process Improvement, Ownership & Initiatives:
• Share suggestions and initiatives for process improvements during Weekly CC meetings.
• Proactively manage escalations from agents, inter-departments, and customers by responding promptly and taking timely actions. Multiple escalations may impact performance.