Service Manager Dubai UAE
Position: Service Manager
Date posted: 2019-11-06
Industry: Other
Employment type: Full Time
Experience: Minimum 8-10-year experience
Qualification: Bachelor’s Degree is required
Salary: AED 10000 to 15000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Service manager is responsible of maintaining the SLA;
Own the reporting and provide visibility to the health of the operations;
Responsible of maintaining the processes & run books, and overall maintenance of ITSM tool set.
ITIL framework and excellent understanding of various ITIL processes
Networks.
In depth knowledge of market-leading Systems technology – #OS, #Database, #Applications.
ITIL Foundation Certification
ITIL intermediate / Expert will be an added advantage.
Excellent Interpersonal Skills
Ability to plan and manage own work
Ability to operate in a fast-paced environment, understand priorities, constraints and problem escalation
Capability to learn, grasp concepts and execute, through training, self-learning and interaction with colleagues
Clear and effective verbal and written communication with users, peers and management
Customer support mindset
Ability to deal with change and conflict
Have experience practicing Service Manager for a large enterprise (Preferably for a Global Event)
Candidates outside UAE can also apply, who can join in max of 4 weeks.
APPLY HERE
Please share your CV in Word Format to it@legacyemirates.com
