Retail Sales Executive Dubai UAE

Position: Retail Sales Executive

Date posted: 2021-10-01

Industry: Automobile

Employment type: Full Time

Experience: 4 plus year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are hiring a Retail Sales Executive Automobile (Bilinguals only)

Job Responsibilities:

  • To sell and promote the sale of all new vehicles in line with all aspects of dealership and manufacturer trading policies.
  • To create and maintain a positive customer-friendly sales environment whilst taking responsibility for maintaining product standards & and presentation of the showroom.
  • To always be prepared to receive and process new customer inquiries (via telephone, walk-in, and email) and record on the system.
  • To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range.
  • To achieve vehicle sales targets along with secondary accessory and financial services targets.
  • To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis.
  • To keep customer-centricity on top priority and apply actions to improve
  • Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans.
  • Proactively selling Service Plans and following up finance renewal leads.
  • To adhere to agreed staff development plans and undertakes manufacturer training.
  • Record all sales inquiries along with all sales activity in the appropriate sales control/dealer marketing system.
  • Offer/carry out a vehicle demonstration drive with all new customer inquiries.
  • To maintain a high level of product knowledge along with a detailed
  • Understanding of all current dealer and manufacturer marketing programs.

Qualifications & Skills

  • 4+ years’ experience in direct sales and knowledge of cars
  • Educated to degree level or equivalent
  • Knowledge of the industry along with a pulse on what is forthcoming.
  • The ability to explain technical information.
  • Customer service skills and aggressive in selling; and possess a positive attitude.
  • Computer skills (Microsoft Office, Outlook, etc.).
  • Customer focus. Efficiently answering customers’ queries and solving concerns.
  • Ability to generate leads and build the business in a wide-open market.
  • Excellent listening, negotiation, and presentation skills.
  • Excellent verbal and written communications skills.
  • UAE Driving license

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