[Hiring] Pricing & Customer Service Executive Dubai UAE
Position: Pricing & Customer Service Executive
Date Posted: May 26, 2026
Industry: Shipping / Logistics / Freight Forwarding / Supply Chain
Employment Type: Full Time
Experience: 1–2 years of experience in shipping preferred
Qualification: Not Specified
Salary: AED 5000 to 10000 (estimated)
Location: Dubai, United Arab Emirates
Company: OTTO Matrix Shipping LLC
Description:
OTTO Matrix Shipping LLC is looking to hire a Pricing & Customer Service Executive to join its growing team in Dubai. This role is ideal for candidates with a background in shipping and logistics who can handle customer communication and pricing-related tasks in a dynamic work environment.
The selected candidate will be responsible for supporting customer service operations, handling pricing inquiries, and ensuring smooth coordination between clients and internal teams. The role requires strong communication abilities and the capacity to work efficiently in a fast-paced shipping environment.
This is a great opportunity to build a career within the logistics industry and contribute to a developing organization in the UAE market.
Key Responsibilities:
• Handle customer service inquiries related to shipping and logistics
• Support pricing activities and respond to rate requests
• Coordinate with internal teams for shipment processing and updates
• Maintain accurate records of customer interactions and quotations
• Assist in resolving customer issues in a timely manner
• Ensure smooth communication between clients and operations teams
Requirements:
• 1–2 years of experience in shipping or logistics preferred
• Strong communication and customer service skills
• Ability to work in a fast-paced environment
• Basic understanding of shipping and freight operations
• Strong knowledge of:
• Shipping and logistics processes
• Customer communication handling
• Pricing and quotation coordination
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
