IT Support Dubai UAE

Position: IT Support

Date posted: 2021-06-13

Industry: Other

Employment type: Full Time

Experience: 2 years

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are looking for IT Support for our company.

Join our team of highly productive industry professionals.

Below lists are the responsibilities & qualifications required.

  Responsibilities:

• Hands-on experience with Windows/Linux/Mac OS environments.
• Ability to provide step-by-step technical help, both written and verbal.
• Setting up and configuring new laptops and desktops.
• Support and maintain MS Server/Desktops.
• Install authorized software to laptops and desktops.
• Ensuring security and upgrades are applied and kept up to date on desktops and laptops.
• Antivirus installation to all desktops and laptops.
• Fault-finding to laptops and desktops.
• Reporting faults and maintaining logs on servers, desktops, and laptops.
• Completing internal user moves including phones.
• Patching of network and phones.
• Ensure all logs for equipment and users are maintained.
• Ensuring patches and upgrades are applied to core servers.
• Fault-finding to core servers.
• Creating purchase requisitions for IT hardware/software.
• Ensuring all software purchased licensing is recorded and maintained.
• Exchange server mailbox maintenance including archiving mailboxes.
• Setting up and configuring of IP Phones and resolving issues in the connection.
• Support ERP systems and train new users.
• Coordination with ERP companies for issues and fixes.
• Supervise the photocopier’s maintenance orders, prepare technical specifications, studies, reports.
• Supports technical needs of conferences.
• Managing & Monitoring CCTV.
• Registration of new staff in the biometrics machine and generate report if required.
• Supports the development and maintenance of Company websites.
• Good Communication skills.
• Ability to manage multiple tasks.
• A team player with a high level of dedication.
• Other duties as assigned.

 Requirements:

• 2+ Years of experience in an IT desktop support position providing L1/L2 support in any large Enterprise. (UAE or any GCC experience)
• Must possess hands-on experience in managing desktop deployment and software distribution solutions.
• Broad range of desktop, Notebook, Tablets & IP telephony knowledge, having knowledge on network and Microsoft Technologies will be an added advantage.
• Extensive knowledge of standard desktop applications & operation systems, especially regarding Microsoft office applications, adobe products & windows operating systems.
• Knowledge of desktop management solutions, anti-virus & security systems & backup systems. Communication, customer relation skills & the ability to work with a team.