IT Help Desk Dubai UAE

Position: IT Help Desk

Date posted: 2020-11-06

Industry: IT

Employment type: Full Time

Experience: minimum 2 year

Qualification: Bachelor’s Degree Holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are looking for a skilled and enthusiastic IT Help Desk to join our Information Technology team!

Key Responsibilities:

• Logging and assigning tickets on Helpdesk system;
• Experience procuring IT peripherals;
• Support the following technologies:
• Microsoft Office products, Outlook, Internet explorer, Windows 7 & 10, smart devices, laptops, Desktops, Printers, Networked copiers (MFP), VOIP phones, Basic LAN & WAN connectivity, Wi-Fi connectivity and others as assigned
• Providing user training on IT systems as required;
• Managing the purchasing of all software, hardware, and other IT supplies;
• Submitting paperwork for the procurement of services to Etisalat;
• Working with CCTV systems;
• Working with access control systems;
• Ability to travel between Company’s remote sites in UAE is expected

Requirements:

• CompTIA A+
• Minimum two years of experience
• CCNA certified and prior experience with manage engine service desk is a plus
• Good communication skills in English
• Ready to work outside normal working hours.