[Hiring] Senior Executive – Pricing & Customer Service Dubai UAE
Position: Senior Executive – Pricing & Customer Service
Date Posted: 26th October 2026
Industry: Shipping & Logistics
Employment Type: Full Time
Experience: 5 years
Qualification: Graduation
Salary: AED 7,500 – AED 10,500 per month (Estimated)
Location: Dubai, United Arab Emirates
Company: Fortune Shipping & Logistics LLC (FSL Dubai)
Description:
Fortune Shipping & Logistics LLC (FSL Dubai) is seeking an experienced Senior Executive – Pricing & Customer Service to join its growing team in Dubai. This opportunity is ideal for professionals with a strong background in freight forwarding, logistics pricing, and customer relationship management.
The successful candidate will be responsible for preparing competitive freight quotations, coordinating with shipping partners, and maintaining excellent customer relationships. Applicants with a solid understanding of shipping line rates, market trends, and freight forwarding operations are encouraged to apply.
Key Responsibilities:
• Prepare accurate freight pricing and customer quotations.
• Obtain competitive freight rates from shipping lines, NVOCCs, and network partners.
• Monitor market trends and develop profitable pricing strategies.
• Coordinate with customers, shipping partners, and internal operational teams.
• Build and maintain strong customer relationships while delivering high-quality service.
• Ensure timely responses to customer inquiries and pricing requests.
Requirements:
• Graduation.
• Minimum 5 years of relevant experience in freight forwarding or shipping logistics.
• Strong understanding of freight forwarding operations and shipping line pricing.
• Excellent communication and customer relationship management skills.
• Ability to analyze market trends and prepare competitive quotations.
Strong knowledge of:
• Freight forwarding and logistics operations
• Shipping line rates, NVOCC pricing, and quotations
• Customer service, pricing analysis, and relationship management
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