[Hiring] Customer Support Executive Dubai UAE
Position: Customer Support Executive – Forex CFD
Date Posted: 4th November 2026
Industry: Forex / Financial Services
Employment Type: Full Time
Experience: Minimum 1 year of UAE-based Forex CFD industry experience
Qualification: Estimated Qualification: Bachelor’s Degree or Diploma in Business Administration, Finance, Customer Service, or a related field
Salary: Up to AED 5,000 per month
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
A Dubai-based Forex CFD company is looking for a Customer Support Executive to provide professional assistance to clients and support daily customer service operations. The ideal candidate should have experience in the Forex CFD industry and strong communication skills.
The successful candidate will handle customer inquiries, assist with trading platform-related concerns, and ensure a smooth client experience. Candidates with knowledge of trading platforms, strong English and Hindi communication skills, and UAE industry experience are encouraged to apply.
Key Responsibilities:
• Respond to customer inquiries and provide timely support.
• Assist clients with Forex CFD-related questions and trading platform issues.
• Maintain professional communication with customers and resolve concerns effectively.
• Support customer onboarding and service-related processes.
• Coordinate with internal teams to ensure efficient customer support operations.
Requirements:
• Minimum 1 year of UAE-based Forex CFD industry experience is mandatory.
• Good communication skills in English and Hindi.
• Knowledge of customer support processes and trading platforms is preferred.
• Arabic language skills will be an added advantage.
• Strong problem-solving and customer handling abilities.
• Ability to work in a fast-paced financial services environment.
• Strong knowledge of:
• Forex CFD industry operations and trading platforms.
• Customer support procedures and client communication.
• Financial services customer relationship management.
Benefits:
• Company-sponsored visa.
• Medical insurance.
• Career growth opportunities.
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