[Hiring] CAFM Helpdesk Operator (English & Regional Language) Riyadh Saudia Arabia
Position: CAFM Helpdesk Operator (English & Regional Language)
Date Posted: 22 October 2026
Industry: Facilities Management
Employment Type: Full Time
Experience: Experience with CAFM systems or ticketing tools
Qualification: Not Specified
Salary: SAR 4,500 – SAR 6,500 per month (Estimated)
Location: Riyadh, Saudi Arabia
Company: Support HC
Description:
Support HC is looking for a dedicated CAFM Helpdesk Operator to join its team in Riyadh. This opportunity is open to both Saudi nationals and expatriates who are comfortable working in a fast-paced support environment.
The ideal candidate should be fluent in English along with at least one regional language such as Hindi, Urdu, or Tagalog. Applicants should have experience using CAFM platforms or ticketing systems and be willing to work rotational shifts, including evenings, nights, and weekends as required.
Key Responsibilities:
• Respond to helpdesk requests and log service tickets accurately.
• Monitor, update, and track work orders through the CAFM system.
• Coordinate with internal teams to ensure timely resolution of maintenance requests.
• Maintain accurate records of customer interactions and service updates.
• Deliver professional support while following established service procedures.
Requirements:
• Fluency in English and at least one regional language (Hindi, Urdu, Tagalog, or similar).
• Previous experience using CAFM systems or helpdesk ticketing software.
• Willingness to work rotational shifts, including nights and weekends.
• Strong communication and customer service skills.
• Strong knowledge of:
• CAFM systems
• Helpdesk ticketing tools
• Service request management
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