[Hiring] Desktop & Server Support Officer Dubai UAE

Position: Desktop & Server Support Officer

Date posted: 2024-03-17

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential


Hiring Desktop & Server Support Officer

Location: Dubai

Experience: 4 yrs – 5 yrs in UAE preferably

Job Summary:

We are seeking an experienced Desktop/Server Support Specialist for our client. The ideal candidate will have a strong background in providing technical support for both desktop and server environments. This role will involve troubleshooting, maintenance, and optimization of our IT infrastructure to ensure seamless operations

Roles & Responsibilities:

  • Provide technical support for desktops, laptops, and peripheral devices.
  • Install, configure, and maintain operating systems and software applications.
  • Troubleshoot hardware and software issues, both remotely and onsite.
  • Perform regular maintenance tasks, including updates, patches, and system backups.
  • Manage user accounts, permissions, and access controls.
  • Monitor system performance and proactively identify areas for improvement.
  • Collaborate with other IT teams to resolve complex technical issues.
  • Document procedures, configurations, and troubleshooting steps.
  • Provide training and support to end-users as needed.

Skills Required:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 4-5 years of experience in desktop and server support roles.
  • Proficiency in Windows and Linux operating systems.
  • Strong troubleshooting skills and attention to detail.
  • Experience with virtualization technologies such as VMware or Hyper-V.
  • Knowledge of networking principles and protocols.
  • Familiarity with Active Directory, Group Policy, and DNS.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
  • If you are a dynamic individual with a passion and have the required experience, we invite you to apply for this exciting opportunity.
  • .Only shortlisted candidates will be contacted due to a large no. of applicants.
  • Candidates residing in Dubai shall only apply.