Customer Support Engineer Dubai UAE

Position: Customer Support Engineer

Date posted: 2022-05-30

Industry: IT

Employment type: Full Time

Experience: 2 to 4 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Support Engineer – ERP system

About the job

Job responsibility will be to deploy, train and support the ERP application at client sites. Interface closely with the teams to direct and shape priorities whilst closely influencing and liaising with key business stakeholders to ensure the system is delivered on customer and business needs. Report department head on any new requirements, issues and change requests and ensure the same is delivered to client within the timeline. Should be ready to work on flexible timing and travel within UAE and outside the country for business needs.

Seeking candidates,

  • Should possess excellent communication skills.
  • Should have the passion to deliver best customer service experience.
  • Should be highly adaptable, fast learner, able to work with little direction.
  • Should have good interpersonal and training skills.
  • Should be able to work independently and self-motivated.
  • Should have knowledge in SQL Server database.
  • Should have minimum Bachelors Degree in IT / or any other Degree of equivalent qualification.
  • Knowledge in Accounting would be an added advantage. 

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