[Hiring] Sales and Logistics Administration Dubai UAE

Position: Sales and Logistics Administration

Date posted: 2024-04-01

Industry: other

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Are you a detail-oriented professional with a knack for Sales and Logistics Administration? We’re on the lookout for a Sales and Logistics Administrator to join our client in the HVAC industry. If you’re ready to hit the ground running and make a difference, this role is for you!

Job Title: Sales and Logistics Administrator

• Location: Dubai, UAE
• Job Type: Full-time
• Availability: Immediate

Responsibilities:

 1. Invoicing and Billing:

• Manage the invoicing process for after-sales transactions, ensuring accuracy and timeliness in generating invoices for products and services rendered.
• Coordinate with the finance department to reconcile payments, resolve billing discrepancies, and ensure prompt payment collection from customers.
• Maintain organized records of invoices, payments, and financial transactions for auditing and reporting purposes.

2. Logistics Administration:

• Oversee logistics operations related to after-sales service, including coordinating shipments, tracking deliveries, and managing documentation for customs clearance.
• Collaborate with freight forwarders, customs brokers, and transportation providers to ensure smooth and timely movement of goods across international borders.
• Ensure compliance with customs regulations and import/export requirements, including the preparation of necessary documentation and declarations.

3. Customer Support:

• Serve as a point of contact for after-sales inquiries and support requests, addressing customer concerns and providing timely updates on order status and delivery schedules.
• Liaise with customers and internal teams to resolve any issues related to product returns, warranty claims, or service requests, ensuring customer satisfaction.

Requirements:

• Previous experience in a similar role within the HVAC industry, with a strong understanding of after-sales processes and logistics operations.
• Proficiency in managing invoicing and billing processes, with excellent attention to detail and accuracy.
• Knowledge of customs procedures and regulations related to importing/exporting HVAC equipment and components.
• Experience working with customs brokers, freight forwarders, and transportation providers to facilitate international shipments.
• Strong organizational and communication skills, with the ability to multitask and prioritize tasks effectively.
• Proficiency in MS Office applications (Word, Excel, and Outlook) and experience with ERP or accounting software is preferred.