Reservation Executive Dubai UAE

Position: Reservation Executive

Date posted: 2021-09-19

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 3000 to 5000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring a Reservation Executive for a DMC Sector in Dubai.

• DMC experienced is mandatory.
• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances. Making offline bookings with ground handling experience. Be the main contact person between the potential client and the company
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest. Ensure all necessary steps are being taken from the inquiry, booking, and execution to evaluation of the tour.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.

Reservation Executive Requirements:

• High school diploma.
• Offline bookings with ground handling experience is a must.
• DMC experienced is required.
• Experience working in sales or public relations, preferably in the hospitality or travel industries.
• Customer-service experience.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Proficient in Microsoft Office Suite
• Data entry experience.
• Flexible working hours.