IT Support Specialist Riyadh Saudi Arabia

Position: IT Support Specialist

Date posted: 2022-07-29

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: SAR 5000 to 10000

Location: Riyadh, Saudi Arabia

Company: Confidential

Description:

We are Hiring for the role of an IT Support Specialist – KSA

The IT Support Specialist is for analyzing, troubleshooting and evaluating technology issues. This role supports internal clients, helping to keep employees productive. The duties would include resolving technical issues, maintaining hardware and software installations, and improving IT systems.

Responsibilities and Duties

• Consulting with IT managers and other departments as required.
• Providing IT assistance to staff and customers.
• Training end-users on hardware functionality and software programs.
• Resolving logged errors in a timely manner.
• Monitoring hardware, software, and system performance metrics.
• Updating computer software. As well as upgrading hardware and systems.
• Maintaining databases and ensuring system security.
• Documenting processes and performing diagnostic tests.
• Keeping track of technological advancements and trends in IT support.
• Troubleshooting of PDA devices, laptops, PC, and printers.
• First line of fixing/repairing devices before sending to vendors for a higher level of repair.
• Develop a network of vendors for IT and can minimize costs for IT Infrastructure.

Minimum Requirements

• Bachelor’s degree in Computer Information Technology.
• Proven work experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
• Knowledge of popular operating systems, software applications, and remote connection systems.
• Knowledge of Firewalls, Network Printer setup and Wi-Fi setup.
• Knowledge of Google Workspace, Outlook, Windows 10. MacOS (plus but not mandatory)
• Ability to solve complex hardware and software issues.
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills.
• Good written and verbal communication skills.
• Only shortlisted candidates will be contacted.

 and add “IT Support Specialist” in the subject line of the email.