[Hiring] Payroll Representative II REMOTE USA
Position: Payroll Representative II
Date Posted: 6 October 2026
Industry: Human Resources Technology & Payroll Services
Employment Type: Full Time
Experience: Experience in payroll, customer service, account management, or HR-related support preferred
Qualification: Estimated: Bachelor’s Degree in Human Resources, Accounting, Business Administration, or a related field
Salary: $42,600 – $61,300 per year
Location: United States, REMOTE
Company: UKG
Description:
UKG is seeking a detail-oriented and client-focused Payroll Representative II to join its Managed Services team. This role serves as a primary point of contact for assigned clients using UKG payroll and workforce management solutions, ensuring accurate support and excellent customer experiences.
The successful candidate will assist clients with payroll-related inquiries, research issues, provide effective solutions, and maintain strong client relationships. This position is ideal for professionals who are organized, adaptable, and comfortable working in a fast-paced environment with changing priorities.
Key Responsibilities:
• Serve as the main contact for assigned clients using UKG Ready payroll and workforce management services.
• Identify payroll issues, research concerns, and provide accurate solutions while maintaining compliance.
• Support clients with payroll processes and workforce management requirements.
• Communicate with clients through professional emails and virtual meetings.
• Collaborate with remote team members to resolve client requests.
• Create payroll import templates using Microsoft Excel.
• Maintain accurate records and ensure timely completion of client support activities.
Requirements:
• Understanding of payroll processes, compliance requirements, and workforce management practices.
• Strong attention to detail with a proactive approach to problem-solving.
• Ability to quickly learn new systems, processes, and technologies.
• Comfortable working in a fast-paced environment with changing priorities.
• Strong communication and client relationship management skills.
• Experience in payroll, customer service, account management, or HR support roles is preferred.
• Experience with UKG products or other payroll and workforce management platforms is an advantage.
Strong knowledge of:
• Payroll processing and compliance
• Workforce management systems
• Client support and relationship management
• Microsoft Excel and payroll templates
• HR-related support operations
• Data accuracy and issue resolution
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
