[Hiring] Guest Service Agent Sharjah UAE
Position: Guest Service Agent
Date Posted: April 17, 2026
Industry: Hospitality / Hotel Management
Employment Type: Full Time
Experience: Previous Hospitality or Customer Service Experience Preferred
Qualification: High School Diploma or Equivalent (Hospitality Training Preferred)
Salary: AED 5000 to 10000 (estimated)
Location: Sharjah, United Arab Emirates
Company: ACT Hotel & 72 Hotel
Description:
ACT Hotel and 72 Hotel in Sharjah are currently seeking a professional and customer-focused Guest Service Agent to join their hospitality team. This role is ideal for individuals who enjoy interacting with guests, delivering exceptional service, and working in a dynamic hotel environment.
The selected candidate will play a key role in ensuring guests have a pleasant and memorable stay by providing efficient and friendly front-line service.
Key Responsibilities:
- Welcome guests warmly and provide a high level of customer service at all times
- Handle guest check-ins, check-outs, and general inquiries professionally
- Assist guests with requests, ensuring their needs are met promptly
- Maintain a positive and professional appearance and attitude
- Work collaboratively with team members to enhance the overall guest experience
- Ensure smooth daily front desk operations in a fast-paced environment
Requirements:
- Previous experience in hospitality or customer service is preferred
- Strong communication skills with a professional and friendly approach
- Well-groomed appearance with a guest-oriented mindset
- Ability to work flexible shifts, including weekends and holidays
- Positive attitude and ability to handle guest interactions effectively
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