[Hiring] Community Manager REMOTE USA
Position: Community Manager
Date Posted: September 20, 2026
Industry: Software Testing & Digital Technology
Employment Type: Full Time
Experience: Proven Experience in Community Management, Recruitment, or Social Media Management
Qualification: Bachelor’s Degree in Marketing, Communications, Business Administration, or a related field
Salary: $50,000–70,000 per year
Location: REMOTE, United States
Company: Applause
Description:
Applause is looking for a skilled and creative Community Manager to support and expand its global community of more than 1 million professional software testers across 240 countries and territories. This role will focus on recruiting testers, improving community engagement, and strengthening the uTest brand presence worldwide.
The ideal candidate will have experience in community building, large-scale recruitment, social media management, and digital engagement strategies. This position requires a detail-oriented professional who can manage campaigns, analyze performance metrics, build relationships, and deliver successful community initiatives.
Key Responsibilities:
• Identify and recruit software testers based on specific customer project requirements.
• Improve and streamline the overall tester experience within the community.
• Develop and execute social media and communication campaigns aligned with marketing strategies.
• Create engaging text, image, and video content for social media platforms.
• Respond to community comments, questions, and tester inquiries in a timely manner.
• Monitor online feedback, reviews, and community engagement trends.
• Organize and participate in events to increase brand awareness and community growth.
• Collaborate with marketing teams to maintain brand consistency across communication channels.
• Build relationships with testers, potential community members, industry professionals, and journalists.
• Track community performance metrics and identify opportunities for improvement.
Requirements:
• Proven experience working as a Community Manager or in a similar role.
• Experience launching community initiatives such as online forums, ambassador programs, events, or newsletters.
• Experience with large-scale recruitment, sourcing, or participant engagement.
• Strong verbal and written English communication skills.
• Hands-on experience managing social media platforms for brands.
• Ability to analyze website traffic, engagement data, and community metrics.
• Knowledge of online marketing strategies and digital communication channels.
• Strong attention to detail with the ability to manage multiple tasks.
• Ability to work within Central or West Coast time zones.
• Strong knowledge of:
• Community Management & Engagement Strategies
• Social Media Marketing & Content Creation
• Recruitment, Analytics & Digital Marketing
Benefits:
• Flexible work environment with global team collaboration.
• Opportunity to work with an international team of 450+ professionals.
• Exposure to projects involving well-known global brands.
• Structured onboarding, knowledge sessions, and access to online learning resources.
• Opportunity to use AI and modern technologies to improve productivity.
• Supportive culture focused on teamwork, innovation, and transparency.
• Career growth and professional development opportunities.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
