[Hiring] Chatbot Quality Analyst REMOTE USA
Position: Chatbot Quality Analyst
Date Posted: April 27, 2026
Industry: Artificial Intelligence / Conversational AI / Quality Assurance
Employment Type: Hourly Contract (Remote)
Experience: Minimum 2+ Years in Conversational AI Evaluation, Chatbot QA, UX Research, or Related Field
Qualification: Bachelor’s Degree in Computer Science, Linguistics, Cognitive Science, Human-Computer Interaction, or Related Field (Preferred)
Salary: Hourly Contract (Rate Not Specified)
Location: United States (Remote)
Company: Alignerr
Description:
Alignerr is seeking detail-oriented and analytical Chatbot Quality Analysts to evaluate and improve conversational AI systems. This role focuses on assessing chatbot performance, identifying weaknesses in dialogue systems, and providing structured feedback to enhance AI-driven communication quality. The position is fully remote and offers flexible working hours, making it suitable for professionals who enjoy independent, research-driven work in the AI space.
The selected candidate will play a key role in testing AI conversations, analyzing system behavior, and helping improve how chatbots understand context, maintain coherence, and deliver accurate responses over extended interactions. This is an intellectually engaging opportunity to contribute directly to the advancement of conversational AI technologies.
Key Responsibilities:
• Evaluate AI chatbot conversations across diverse topics and real-world use cases
• Analyze dialogue quality including context retention, coherence, tone, and natural flow
• Identify breakdowns in multi-turn conversations and assess system limitations
• Design and execute test scenarios to stress-test conversational AI performance
• Document errors, edge cases, and recurring failure patterns using structured frameworks
• Rate chatbot responses based on accuracy, helpfulness, safety, and consistency
• Provide clear, actionable feedback to improve AI system behavior and performance
• Collaborate asynchronously with research and product teams to refine evaluation methods
Requirements:
• Minimum 2+ years of experience in chatbot QA, conversational AI testing, UX research, or related fields
• Strong understanding of conversational flow, context handling, and dialogue systems
• Excellent analytical and problem-solving skills with attention to detail
• Strong written English communication skills for clear reporting and documentation
• Ability to work independently in a remote and asynchronous environment
• Familiarity with chatbot behavior patterns and common AI failure cases
Nice to Have:
• Experience with NLP, LLMs, or machine learning concepts
• Background in linguistics, cognitive science, or HCI
• Experience with QA documentation, test plans, or evaluation frameworks
• Knowledge of prompt engineering or AI red-teaming
• Proficiency in Portuguese
What We Offer:
• Fully remote, flexible working schedule
• Opportunity to work with advanced AI and research teams
• High level of autonomy in task execution and workflow design
• Exposure to cutting-edge conversational AI technologies
• Potential for long-term contract extension and continued collaboration
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