Front Office Manager Abu Dhabi UAE

Position: Front Office Manager

Date posted: 2023-10-23

Industry: Other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 20000

Location: Abu Dhabi, United Arab Emirates

Company: Confidential

Description:

Hiring Front Office Manager

Location: Abu Dhabi, UAE

Salary Package: 20,000 AED per month

Requirement: Currently working in UAE

Key Responsibilities:

As the Front Office Manager, you will be responsible for overseeing all aspects of the hotel’s front office operations. Your duties will include, but are not limited to:

• Guest Service Excellence: Ensure the highest level of guest satisfaction through exceptional service, anticipating guest needs, and addressing any issues or concerns promptly and effectively.
• Team Leadership: Lead and motivate a team of front office staff, including receptionists, concierge, and bellmen, to provide outstanding service and maintain a positive working environment.
• Check-In/Check-Out: Manage the check-in and check-out processes efficiently, ensuring a seamless and pleasant experience for guests.
• Reservations and Room Assignments: Oversee the reservation system, room assignments, and manage room inventory effectively.
• Guest Relations: Handle guest inquiries, requests, and complaints professionally and ensure their resolution.
• Training and Development: Provide training and development opportunities for front office staff to enhance their skills and knowledge.