[Hiring] Customer Service Representative Dubai UAE

­Position: Customer Service Representative

Date posted: 2024-08-08

Industry: other

Employment type: Full Time

Experience: 2 to 4 year               

Qualification: Bachelor’s Degree holder

Salary: AED 3000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Service Representative (Arabic Native Speaker)

Location: Ras Al Khor, Dubai

Salary: 3000 AED per month

Job Description:

We are seeking a dedicated and personable Female Customer Service Representative to join our team in Ras Al Khor. The ideal candidate will be a native Arabic speaker with a passion for delivering exceptional customer service.

Responsibilities:

  • Handle customer inquiries and complaints via phone, email, and in-person
  • Provide accurate information about products and services
  • Resolve customer issues in a timely and efficient manner
  • Maintain customer records by updating account information
  • Process orders, forms, applications, and requests
  • Communicate with customers to understand their needs and provide solutions
  • Collaborate with other team members to ensure a seamless customer experience

Requirements:

  • Native Arabic speaker
  • Strong communication and interpersonal skills
  • Ability to manage time and prioritize tasks effectively
  • Proficient in using computer systems and customer service software
  • Previous customer service experience is a plus
  • Ability to work in Ras Al Khor