08 Aug 2024
[Hiring] Customer Service Representative Dubai UAE
Position: Customer Service Representative
Date posted: 2024-08-08
Industry: other
Employment type: Full Time
Experience: 2 to 4 year
Qualification: Bachelor’s Degree holder
Salary: AED 3000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Hiring Customer Service Representative (Arabic Native Speaker)
Location: Ras Al Khor, Dubai
Salary: 3000 AED per month
Job Description:
We are seeking a dedicated and personable Female Customer Service Representative to join our team in Ras Al Khor. The ideal candidate will be a native Arabic speaker with a passion for delivering exceptional customer service.
Responsibilities:
- Handle customer inquiries and complaints via phone, email, and in-person
- Provide accurate information about products and services
- Resolve customer issues in a timely and efficient manner
- Maintain customer records by updating account information
- Process orders, forms, applications, and requests
- Communicate with customers to understand their needs and provide solutions
- Collaborate with other team members to ensure a seamless customer experience
Requirements:
- Native Arabic speaker
- Strong communication and interpersonal skills
- Ability to manage time and prioritize tasks effectively
- Proficient in using computer systems and customer service software
- Previous customer service experience is a plus
- Ability to work in Ras Al Khor