[Hiring] Reservation Agent REMOTE
Position: Reservation Agent
Date posted: 2024-11-28
Industry: hospitality
Employment type: Part-time
Experience: 3 to 5 year
Qualification: High school diploma.
Salary: $15/hr – $25/hr
Location: Madison, WI, United States, REMOTE
Company: AJ Prestige Limousine
Description:
AJ Prestige Limousine
Reservation Agent – Part-time
Madison, WI
$15/hr – $25/hr
About the job
We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking ground transportation.
To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.
Reservation Agent Responsibilities
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
Reservation Agent Requirements
- High school diploma.
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft office suite.
- Data entry experience.
- Monday, Tuesday 9am – 5pm CST working hours.
About AJ Prestige Worldwide Transportation
AJ Prestige Worldwide offers a top of the line travel experience, whether it’s just to the airport or around town, we can be counted on our professionalism and top-notch service.
