Receptionist Dubai UAE

Position: Receptionist

Date posted: 2022-02-21

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 3500

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Receptionist

Employment Type:     Contract (6 months)

• up to 3.5K AED all-inclusive depending on experience and qualifications
• About the Client: 
• A corporate office for business formation registration, based in Dubai handling business start ups within UAE

Job Description: 

• Act as a professional, by attending to agent calls, and emails professionally
• Identify & logs agent’s complaints as well as prioritize the issues which need to be escalated to the reporting manager in order to increase the agent satisfaction, loyalty and retention
• Where required, update/Verify Agents contact details and all required fields in Salesforce CRM while ensuring data integrity and maintain a historical – tracking log with errorless information
• Obtain all relevant intel/updates as efficiently and timely as possible in order to provide customers with accurate and up to date service and information
• Regularly follow up on customers’ pending issues with the relevant parties in order to ensure its closure in a timely manner

Qualifications:

• At least 1 year of experience in the same role
• Candidates who can join immediately will be prioritized

And use Receptionist as email subject