[Hiring] Outbound Call Center Rep REMOTE
Position: Outbound Call Center Rep
Date posted: 2024-09-16
Industry: Healthcare Services
Employment type: Full Time
Experience: 1 year
Qualification: Bachelor’s Degree is required
Salary: $15/hr
Location: REMOTE
Company: Recruitment via Talentify
Description:
Outbound Call Center Rep required
$15/hr
Why Consider This Job Opportunity
- Starting hourly rate of $15.00, with unlimited monthly commission potential
- Competitive benefits package including medical, dental, and vision plans
- Tuition reimbursement and employee stock purchase program available
- Opportunity for career advancement within a high-performance team
- Work remotely with provided equipment, ensuring flexibility in your workspace
- 2 weeks of paid training to help you succeed in your role
What to Expect (Job Responsibilities)
- Make an average of 50 outbound calls per hour using an automatic dialer to schedule free in-home or virtual health evaluations
- Follow approved scripts to explain services and address member questions professionally
- Meet daily productivity goals including outbound dials and appointment setting
- Adjust, reschedule, and cancel appointments as needed for both members and providers
- Monitor and report performance metrics to ensure alignment with department goals
What Is Required (Qualifications)
- High School Diploma or equivalent preferred
- Minimum of 1 year of call center experience or 2 years of general work experience required
- Experience in an outbound call center or metrics-driven environment preferred
- Strong communication skills with a friendly and professional demeanor
- Ability to adhere to a fixed daily schedule and manage multiple systems while making calls
How To Stand Out (Preferred Qualifications)
- Previous experience in a high-volume call center environment
- Familiarity with using auto dialers and scripts
- Demonstrated ability to treat all health plan members with professional courtesy
- Strong computer skills for multitasking during calls
- Proficiency in English language skills
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