Operations Manager Dubai UAE
Position: Operations Manager
Date posted: 2022-12-01
Industry: other
Employment type: Full Time
Experience: 3 to 5 year
Qualification: Bachelor’s Degree holder
Salary: AED 25000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We are looking for an Operations Manager who would report to General Manager
Work location – Dubai, UAE (some travel required to KSA)
The Company provides a wide range of cybersecurity solutions, they work with senior information security officers and business unit directors to develop and optimize their cybersecurity human capital and create world-class teams capable of thriving in a fast-paced, high-growth, progressive environment thanks to our knowledge and specially designed programs.
You will have the ability to hit the ground running, be resourceful, honest and have experience and knowledge in CRM, IT business lead generation, software sales experience is mandatory. Arabic language is a plus.
Looking for an immediate hire.
Package starts at 25,000AED per month upwards plus bonus and benefits.
Roles & Responsibilities:
- Develop the Operations’ business plan and KPIs in accordance with Strategic Planning & Performance Management
- Develop the Operations’ budget in coordination with General Manager and Direct Reports sections.
- Ensure the development, refinement, and compliance with the Company’s Operations policies and procedures
- Ensure all event operations reflect the Company’s brand values and guidelines
- Coordinate with Portfolio & venue Management for the setting of overall event operational plans
- Manage the contact center, collecting and logging requests and complaints and dispatching calls to the correct division
- Ensure IT requirements, policies, procedures and controls are developed as per the Company’s requirements
- Coordinate with Asset Managers to set SLAs for the different functions and ensure proper delivery of services to the events
- Coordinate input of IT, Sales, and Event managers into event business plans and resolve tensions and challenges
- Ensure proper coordination between venue Management and IT Management to maximize delegator satisfaction and enhance the value of the Company’s events
- Ensure effective execution of Sales activities across all events and smooth coordination with Sales for Key Accounts
Qualifications
- Bachelor’s degree in business administration/management, or equivalent is required
- Relevant certifications in cybersecurity are required
Experience:
- 8 -10 years in operations, with at least 7 years in a senior leadership role
- Proven track record in managing the operations of large portfolios
- Solid track record and experience in customer relationship management and venue management in GCC
- Experience in managing logistics service providers
- Experience in Project management IT Systems / applications
Please include your availability to start and salary expectations
