[Hiring] Customer Outreach Specialist I REMOTE USA
Position: Customer Outreach Specialist I
Date Posted: August 8, 2026
Industry: Energy Efficiency / Utilities / Sustainability
Employment Type: Full Time
Experience: 1+ Year Preferred
Qualification: Bachelor’s Degree or equivalent relevant experience preferred
Salary: $42,000 per year
Location: United States | REMOTE
Company: Power TakeOff
Description:
Power TakeOff is seeking a Customer Outreach Specialist I to join its fully remote team and support customer engagement within the energy efficiency sector. The role focuses on high-volume outbound phone and email outreach to business, institutional, and commercial customers who may benefit from energy-saving solutions.
The successful candidate will identify customer interest, handle objections, build relationships, and schedule qualified meetings with Energy Advisors. This is a metrics-focused position suited to someone who is persistent, organized, coachable, and comfortable working toward measurable goals while helping businesses reduce energy consumption and improve sustainability.
The position generally follows an 8:00 AM–4:00 PM or 9:00 AM–5:00 PM schedule based on the employee’s local time zone, Monday through Friday.
Key Responsibilities:
• Conduct high-volume outbound calls and emails to develop a qualified customer pipeline.
• Research prospects, identify contact opportunities, and support re-prospecting activities.
• Build rapport with potential customers and confidently handle objections.
• Schedule qualified meetings between interested customers and Energy Advisors.
• Maintain accurate customer information, follow-up records, and activity notes.
• Use CRM and outreach platforms to organize customer engagement activities.
• Leverage AI and other tools to improve productivity while maintaining personalized communication.
• Participate in training covering outreach techniques and energy efficiency fundamentals.
• Follow established processes, playbooks, and documentation requirements.
• Collaborate with internal teams and actively participate in meetings and discussions.
Requirements:
• 1+ year of experience in outbound sales development, business development, customer outreach, call center sales, or a similar customer-facing role is preferred.
• Interest in energy efficiency, sustainability, utilities, or helping businesses improve operational performance.
• Strong ability to engage prospects through cold calls and emails.
• Excellent verbal and written communication skills.
• Comfortable working toward sales and performance targets.
• Ability to work independently while contributing effectively to a remote team.
• Strong organizational, record-keeping, and time management skills.
• Self-motivated, professional, persistent, and receptive to feedback.
• Bilingual abilities are a plus.
• Strong knowledge of:
• Salesforce and CRM systems
• Outreach.io or similar sales engagement platforms
• Customer relationship management
• Outbound sales and prospecting
• AI-powered productivity tools
• Energy efficiency and sustainability concepts
Benefits:
• Medical insurance, including vision and dental coverage.
• Health Savings Account contributions.
• Retirement plans with company matching.
• Student Loan Incentive Repayment Program after eligibility requirements are met.
• 15 paid vacation days, increasing to 20 after the first year.
• 7 flexible well-being days.
• At least 9 paid holidays.
• Company-wide winter break from December 25 through January 1.
• Summer “Friyays” with every second and fourth Friday off from June through August.
• Performance-based bonus plan.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
