[Hiring] Customer Service Representative REMOTE USA

­­­­Position: Customer Service Representative

Date posted: 2025-03-25

Industry: other

Employment type: Full Time

Experience: 1 to 3 year               

Qualification: Bachelor’s Degree is required

Location: Texas, United States, REMOTE

Company: Pronto BPO

Description:

Hiring Customer Service Representative

Texas, United States

About the job

The ideal candidate loves talking to people and proactively solving issues.

Responsibilities

• Communicate with customers via phone
• Provide knowledgeable answers to questions about product

Qualifications

• At least 1 – 3 years’ of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Technical Requirements:

• Windows 10 (preferred Windows 11)
• Intel Processor (8th–11th Generation)
• 8 GB DDR4 RAM
• SSD with at least 50 GB free space
• Primary screen resolution: 1680×1050 (secondary can be any resolution)
• Hard-wired internet connection (Wi-Fi not allowed)
• USB headset & webcam
• Internet: Cable (coaxial) or fiber optic only (DSL, satellite, wireless, or mobile data not allowed)
• Must pass the Five9 network pre-qualification and tech test (administered by our Slingshot tech team)