[Hiring] Customer Service Representative REMOTE
Position: Customer Service Representative
Date posted: 2024-10-06
Industry: other
Employment type: Full Time
Experience: 2 years
Qualification: Bachelor’s Degree is required
Location: United States, Remote
Company: Motorola Solutions
Description:
Customer Service Representative – Data Information Processor – US Remote
Company Overview
At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.
Department Overview
MVTrac/MVConnect, a Motorola Solutions Company, is the leading provider of on-demand data solutions for auto finance, government and law enforcement organizations. Utilizing a national network of digital recognition technology devices, MVTRAC aggregates and stores real-time intelligent data in a centralized, secure database, of which is subjected to the most stringent privacy and compliance standards available today. Our technology is nothing without the people behind it.
Job Description
We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while you to manage a high call volume.
- High multi-tasking environment
- Work within multiple systems
- Utilize client/lender databases, if applies, to execute specific lender requirements.
- Work in upwards of 15 different tabs between multiple screens
- Excellent customer service skills
- Ability to work independently as well as within a team
- Excellent communication skills
- Follow through and ownership of work to completion required.
- Previous collection, repossession or automotive industry experience preferred
- Microsoft Office and Google Suite product experience
- 40 wpm minimum
- Must be able to handle multitasking on a computer with multiple screens
- Ability to work remote without outside distractions
This position is a remote position and candidates can be located anywhere in the US. Due to the working schedule, it is preferred that candidates reside in the Central Time Zone. It is also preferred that candidates have previously worked in a remote environment before.
Basic Requirements
- High School Diploma or equivalent
- Minimum 2 years of customer service experience
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
