Customer Service Coordinator Abu Dhabi UAE

Position: Customer Service Coordinator

Date posted: 2023-01-12

Industry: Oil & Gas

Employment type: Full Time

Experience: 10 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Abu Dhabi, United Arab Emirates

Company: Confidential

Description:

Job Opening for Customer Service Coordinator (O&G) locally inside UAE.

JOB PURPOSE:

• Assists in the development of Company’s Customer Services & Call Center policy and procedures in line with industry best practices and Company’s scope of works for all Customer Services/ Call Center activities.
• Participates in establishing Company processes for recording of customer payment options, complaints resolution, metering, billing, credit & collection and all billing systems related topics.
• Interacts with other Company divisions to establish customer service procedures and project data links.

Requirements:

• Bachelor’s Degree or equivalent.
• 10 years of experience in customer support services; preferably a utility business.
• IT literate, with experience in MS Office applications.
• Fluent in English language with good oral and written communication skills. Fluency in Arabic language will be a positive advantage.
• Strong interpersonal skills, with the ability to communicate at a senior level.

 Note: We regret that ONLY shortlisted candidates will be notified.