IT Technical Support Engineer Dubai UAE

Position: IT Technical Support Engineer

Date posted: 2021-06-06

Industry: IT

Employment type: Full Time

Experience: Must have minimum 8 to 10 years’ experience.

Qualification: Bachelor’s Degree is required

Salary: AED 15000 to 20000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

IT Technical Support Engineer

Candidate based in the UAE will be considered

Roles and Responsibilities for VMWare – SOW

• VMware administration of VMware ESXi, vSphere.
• Hosts and OS monitoring to determine critical thresholds and take action within SLA.
• Evaluating existing network infrastructure and systems and optimizing network hardware and software for VMware integration.
• Developing and deploying customized VMware solutions.
• Defining multiple virtual servers.
• Virtualizing Windows servers and connecting them to networks.
• Designing and implementing template management.
• Installing operating systems and service packs, as well as security patches and bug fixes.
• Troubleshooting and resolving VMware environment issues.
• Using of vCenter, VROPS and vlog Insights for Monitoring and system reports.
• Providing technical support and documenting VMware processes.
• OS system related issues and bug fixes.
• SR process Support for any P1 and P2 issues.
• Other VMware related queries to be resolved/implemented.