Cafe Supervisor Dubai UAE

Position: Cafe Supervisor

Date posted: 2021-11-24

Industry: Other

Employment type: Full Time

Experience: 2 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 6000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

The Cafe Supervisor will be responsible for ensuring the delivery and maintenance of high standards of service and hygiene.

Main Duties and Responsibilities

• To update and refresh the café offer seasonally and to suggest seasonal and other specials.
• To ensure the cafe operation (opening, closing, service and security) is operated in line with procedures and any other written and verbal communications.
• To ensure all cafe storage, service, stock and work areas are consistently clean and tidy and that the appropriate documentation is maintained.
• To ensure the cafe is fully stocked at the start of service and to manage the stock with minimum wastage.
• To ensure the dressing, appearance and presentation of the cafe throughout service is of a consistently high standard and that excellent levels of cleanliness and hygiene are maintained at all times.
• To ensure high standards of customer service at all times and to be an exemplar for the team in excellent customer service delivery.
• To prepare, schedule and execute weekly rota for the café team, ensuring the efficient and effective use of resources.
• Working with the Operation Head, to ensure that appropriate planning and preparation is undertaken for seasons and events.
• To supervise Cafe Assistants in their duties ensuring all service and operating procedures are followed.

Requirements

• 2 years Work experience as a Café Supervisor or similar role.
• Hands-on experience with professional coffee machines – Roasting techniques
• Good math skills
• Availability to work within opening hours (including weekends and holidays)
• Excellent communication skills with the ability to manage and motivate a team