[Hiring] Online Desk Representative REMOTE
Position: Online Desk Representative
Date posted: 2024-12-29
Industry: other
Employment type: Full Time
Experience: 2 to 3 year
Qualification: Bachelor’s Degree holder
Salary: $29.5K/yr – $100K/yr
Location: California, United States, REMOTE
Company: MGH Associates (Pvt.) Ltd.
Description:
Hiring Online Desk Representative
California, United States
About the job
We are seeking a highly motivated and customer-focused individual to join our team as an Online Desk Representative. In this role, you will be responsible for providing excellent customer service and support to our online customers. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
Responsibilities
- Respond to customer inquiries and provide assistance via online chat, email, and social media platforms
- Resolve customer issues and complaints in a timely and professional manner
- Maintain a high level of product knowledge to effectively answer customer questions
- Collaborate with other team members to ensure a seamless customer experience
- Identify and escalate priority issues to the appropriate department
Qualifications
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Experience in customer service or a related field is a plus
- Proficiency in Microsoft Office and online communication tools
If you are a team player with a positive attitude and a passion for delivering exceptional customer service, we encourage you to apply for the Online Desk Representative position.
