[Hiring] CRM Executive Dubai UAE
Position: CRM Executive
Date Posted: September 24, 2026
Industry: Digital Marketing / E-commerce / Beauty & Cosmetics
Employment Type: Full Time
Experience: 1–3 years of experience in CRM, retention, or e-commerce marketing
Qualification: Bachelor’s Degree in Marketing, Business Administration, Digital Marketing, Communications, or a related field (Estimated)
Salary: AED 5,000 – AED 8,000 per month (Estimated)
Location: Dubai, United Arab Emirates
Company: Forever Makeup Trading LLC
Description:
Forever Makeup Trading LLC is looking for a talented CRM Executive to join its Dubai team. This role is ideal for professionals who are passionate about customer engagement and know how to build long-term customer relationships that drive repeat purchases and business growth.
The successful candidate will manage CRM campaigns across WhatsApp, email, and SMS while creating personalized customer journeys and marketing automation flows. You will work closely with the marketing, e-commerce, and creative teams to improve customer retention, increase conversions, and optimize campaign performance.
Key Responsibilities:
• Plan and execute CRM campaigns across WhatsApp, email, and SMS channels.
• Create customer segments and personalized marketing journeys.
• Set up welcome, abandoned cart, and win-back automation flows.
• Identify opportunities to improve customer retention, cross-selling, and upselling.
• Monitor campaign performance, revenue, conversions, and ROI.
• Collaborate with marketing, e-commerce, and creative teams to achieve campaign objectives.
Requirements:
• 1–3 years of experience in CRM, retention, or e-commerce marketing.
• Hands-on experience with WhatsApp, email, SMS, or CRM platforms.
• Good understanding of customer segmentation and marketing automation.
• Strong analytical, communication, and copywriting skills.
• Experience with Klaviyo, WebEngage, MoEngage, WATI, or AiSensy is an advantage.
• Shopify experience is preferred.
• Applicants must currently be based in Dubai.
• Strong knowledge of:
• CRM platforms and marketing automation.
• Customer segmentation and retention strategies.
• Campaign analytics, ROI optimization, and e-commerce marketing.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
