[Hiring] Medical Virtual Assistant – Lab Results & Patient Coordination REMOTE USA

Position: Medical Virtual Assistant – Lab Results & Patient Coordination

Date Posted: 11th November 2026

Industry: Healthcare / Medical Administration

Employment Type: Full Time

Experience: Medical Assistant experience required; Primary care experience preferred

Qualification: Medical Assistant background or relevant healthcare administration qualification

Salary: $5 – $6 per hour

Location: REMOTE, United States

Company: Confidential (Recruitment Partner: RemoteHunter)

Description:

A primary care medical practice operating multiple locations in Long Island, New York is seeking a Medical Virtual Assistant to support lab results follow-ups, patient communication, scheduling, and clinical administrative coordination. This remote position plays an important role in ensuring smooth communication between healthcare providers and patients.

The successful candidate will assist with provider-directed patient follow-ups, coordinate appointments and referrals, and maintain accurate healthcare documentation. The role requires strong communication skills, attention to detail, and the ability to manage confidential patient information while following healthcare documentation standards.

Key Responsibilities:

• Review provider-documented instructions related to lab and imaging results.

• Communicate provider-reviewed results and instructions to patients accurately and professionally.

• Assist patients with administrative next steps based on provider guidance.

• Identify when patients require appointments, follow-ups, or additional provider review.

• Communicate with patients regarding follow-up requirements, testing, referrals, and scheduling.

• Schedule follow-up appointments according to provider requests.

• Coordinate additional testing, referrals, and repeat laboratory or imaging procedures.

• Maintain accurate records of patient interactions and updates within the EHR system.

• Protect patient confidentiality and follow healthcare documentation standards.

• Escalate medical questions or concerns to healthcare providers when required.

• Collaborate with providers and team members to ensure timely patient follow-up.

Requirements:

• Medical Assistant experience is required; primary care experience is preferred.

• Experience communicating lab or imaging results without providing medical interpretation.

• Strong phone-based patient communication skills.

• Proficiency in EHR documentation; AdvancedMD experience is preferred.

• Experience with patient scheduling and healthcare coordination.

• English fluency is required; Spanish-English bilingual skills are an advantage.

• Ability to complete required background clearances before onboarding.

• Must have a suitable remote work setup, including reliable computer, internet connection, headset, and webcam.

• Strong knowledge of:

• Electronic Health Records (EHR) documentation

• Patient coordination, scheduling, and healthcare communication

• Medical administrative workflows and confidentiality standards

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