[Hiring] Bilingual Medical Receptionist (Remote)

Position: Bilingual Medical Receptionist (Remote)

Date Posted: 12th November 2026

Industry: Healthcare / Medical Administration

Employment Type: Full Time

Experience: Experience in healthcare, appointment scheduling, and EMR/EHR systems preferred

Qualification: High School Diploma or GED

Salary: $17.50 per hour

Location: REMOTE, United States

Company: Confidential

Description:

A healthcare organization is seeking a bilingual and patient-focused Medical Receptionist to support its remote patient services team. This role is ideal for candidates with strong communication skills, healthcare administration experience, and a passion for improving patient experiences through efficient coordination and support.

The successful candidate will manage patient communications, schedule appointments, verify insurance information, and provide front office assistance remotely. This position requires fluency in English and Spanish, excellent customer service skills, and the ability to work effectively with healthcare systems and digital tools.

Key Responsibilities:

• Answer a high volume of incoming calls and direct inquiries appropriately.

• Provide professional and compassionate customer service to patients through telephone communication.

• Manage patient appointment scheduling and coordinate transportation arrangements when required.

• Communicate effectively with patients, clients, team members, and third-party vendors.

• Enter and maintain accurate patient information in Electronic Medical Records (EMR) systems and databases.

• Respond to patient questions and provide information regarding clinic locations and operating hours.

• Verify patient insurance details by communicating with health insurance providers.

• Support a positive patient experience through attentive and reliable service.

Requirements:

• High School Diploma or GED.

• Previous healthcare experience, especially with appointment scheduling and EMR/EHR systems.

• Strong computer skills, including data entry, screen navigation, and keyboarding.

• Proficiency with Microsoft Outlook and Microsoft Word.

• Excellent verbal and written communication skills.

• Demonstrated empathy, professionalism, and compassion when assisting patients.

• Fluent in both English and Spanish.

• Ability to provide two monitors (minimum 22 inches each) with HDMI and DisplayPort connectivity.

• Strong knowledge of:

 • Healthcare Administration and Patient Coordination

 • Appointment Scheduling and Insurance Verification

 • EMR/EHR Systems, Data Entry, and Microsoft Office Tools

Benefits:

• Health, dental, and vision insurance.

• 401(k) retirement plan with company match.

• Paid time off and holidays.

• Flexible spending accounts.

• Employee wellness programs.

• Career development opportunities.

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