[Hiring] Customer Service Rep REMOTE USA
Position: Customer Service Rep
Date posted: 2025-03-24
Industry: Online Vehicle Auction Platform
Employment type: Full Time
Experience: 2 to 3 year
Qualification: High School diploma
Location: United States, REMOTE
Company: Recruitment via Talentify
Description:
Hiring Customer Service Rep (Local Remote)
Why Consider This Job Opportunity
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits including medical, dental, vision, and a 401k with company match
- Employee Stock Purchase Plan and Employee Assistance Program at no cost
- Vacation and sick pay, along with paid company holidays
- Supportive and inclusive workplace culture that values diversity and collaboration
- Remote work opportunity with a 10 – 7 shift after training
What To Expect (Job Responsibilities)
- Provide inbound phone support to customers throughout their membership lifecycle
- Offer solutions that enhance the customer service experience based on a thorough understanding of practices
- Demonstrate empathy and professionalism in all customer interactions
- Achieve high standards for call quality and productivity with a focus on first-call resolution
- Utilize company resources to effectively address customer inquiries and needs
What Is Required (Qualifications)
- High School diploma
- Excellent customer service skills and a positive attitude
- Minimum of one year of office support experience in a customer service role
- Proficiency in Microsoft Office applications and computer skills (typing speed of 45 WPM)
- Strong attention to detail and problem-solving abilities
How To Stand Out (Preferred Qualifications)
- Bilingual skills are a plus
- Experience in a fast-paced customer service environment
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