Customer Service Executive Dubai UAE
Position: Customer Service Executive
Date posted: 2019-10-06
Industry: Payment Solution
Employment type: Full Time
Experience: 2 to 4 year
Qualification: Bachelor’s Degree Holder
Salary: AED 4000 to 6000
Location: Dubai, United Arab Emirates
Company: The Mint Group
Description:
Looking for Customer Service Executive
Resolving customer queries
Responsible for providing customer with account balance and card status.
Prepare Account balance report (PBF) Providing transaction history to customers as per request
Providing customers with account statements
Attending to walk customers with queries related to cards and payroll (WPS).
Handling reception calls when required.
Coordinating with sales and operations for MOL letter to companies blocked
Creating account closure request on daily basis and forwarding the same to the concern department.
Processed card blocking request on the information provided by the customer
Resolving internal queries from camp executives.
Recording the call log sheet.
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Walk in interview: Sunday to Thursday from 10am to 4pm
Office 101-105, Prime Business Center, Building B, Jumeirah Village Circle, Dubai, UAE