Senior Administrator Dubai UAE

Position: Senior Administrator

Date posted: 2024-02-28

Industry: other

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Senior Administrator to the branch of Alexander Ostrovsky Academy in Dubai

Requirements:

• Secondary or higher education;
• Work experience in a similar position for at least a year, preferably – in the sports or fitness industry;
• Knowledge of English on intermediate level, preferably – knowledge of Russian on intermediate level;
• Good PC skills, preferably – 1C software knowledges and skills or knowledges of analogue CRM/accounting system;
• High communication skills, customer orientation, team work skills, efficiency and responsibility in work.

Responsibilities:

• Organization and control over the work of administrators (currently – 2);
• Control over the acceptance of clients requests and bookings of courts;
• Planning of the schedule in 1C software: adding to the sales and training programs;
• Customer service: providing to the clients with information about bookings, knowledge of the rules and regulations of the Academy, responses to customer requests;
• Close team work with coaches and administration staff of the Academy: interaction with coaches to organize practice sessions, group trainings and tournaments/events at the courts;
• Promptly informs club members about all changes to the schedule on daily basis;
• Informing the management of the Academy about claims and requests related to unsatisfactory customer service, about existing shortcomings in customer service, reports on the measures taken to close these issues;
• Active participation in advertising the Academy’s services, notifying customers about ongoing promotions and seasons promo as well;
• If it is impossible for administrators to perform their duties, Senior Administrator to replace them on temporary basis.

Conditions:

Location – Alexander Ostrovsky Academy office, Dubai, Jumeirah, The Ripe Market, Dubai Police Academy (metro station – Mall of Emirates)

Working schedule – 5/2 from 10:00-19:00.

Official Visa Issue (registration with Mainland working permit). The probation period is 2 months

Salary of AED 7,000 per month. Possibility to grow professionally together with the Academy and possible bonus in the amount up to 1 month salary in September based on good Academy’s  financial results of the sports season (September-August).