Oracle CX Consultant Dubai UAE

Position: Oracle CX Consultant

Date posted: 2022-02-23

Industry: IT Solution

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are hiring Oracle CX Consultant for an IT Solution establishment in Dubai.

Requirements:

• Knowledge of functional domains such as CX Sales, CPQ, Oracle Service Cloud/RightNow, CX Marketing/Eloqua, Oracle ICM
• Knowledge of the overall architecture of Oracle Cloud CX, RightNow, Oracle SRM and Eloqua, Oracle ICM
• Experience with web application development in the Service Cloud environment using PHP, MVC framework, HTML and CSS
• Experience with Custom processes, Engagement Engine Rules, .Net Addins and Customer portal implementations
• Experience with building integrations between the different Oracle CX products and other applications
• Expertise in supporting Testing, Defects Analysis and Fixing in sync with product development and support
• Demonstrate extensive knowledge of the Oracle solution, and keep abreast with the product roadmap.
• Good understanding of Oracle technology

Responsibilities:

• Techno Functional Consultant 3-6 Years’ experience must be able to do the following task in their job function:
• Identify the appropriate software architecture based on the requirements and design elements contained in a system specification
• Analyses software requirements, defines solution parameters and specifications.
• Conduct formal workshops with the client to gather requirements, displaying knowledge of the business environment in defining the customer’s needs
• Produce the estimations of the solution and involved in the high level planning and implementation methodology of the project.
• Able to be engaged in Pre-Sales activities and writing of technical proposals
• Leads the function design process. Facilitates design workshops.
• Negotiates and manages functional scope to reduce business and technical risks for both the client and Oracle Consulting
• Requires Software Development Lifecycle experience.
• Able to manage the customer and manage situations during the implementation process with the customer
• Assist software developers with the creation of detailed software design specifications.
• Perform software version control and maintain periodic compilation schedule.
• Should be able to review the technical solution designs, configuration aligned with the functional solution.
• Should be able to conduct trainings for clients and within oracle.
• Good team player and have strong analytical skills.
• Self-motivated with a lot of energy and drive