[Hiring] Virtual Payment Advisor REMOTE USA
Position: Virtual Payment Advisor
Date Posted: 13th November 2026
Industry: Banking & Financial Services
Employment Type: Full Time
Experience: Less than 1 year of professional experience and/or successful completion of a formal development program
Qualification: Associate Degree
Salary: $45,000–$65,000 per year (Estimated)
Location: United States | REMOTE (Available in select geographic locations)
Company: PNC
Description:
PNC is seeking a motivated and customer-focused Virtual Payment Advisor to join its team of sales professionals in the United States. This role focuses on helping small businesses by providing payment solutions, merchant services, and treasury management products to support their financial needs.
The successful candidate will work with business clients, identify sales opportunities, manage customer relationships, and provide customized payment solutions. The position requires strong communication skills, sales ability, and the capability to work effectively in a virtual environment.
This position may offer remote work opportunities in select locations, subject to approval. Employees working remotely must maintain a secure, quiet, and confidential home workspace.
Key Responsibilities:
• Promote payment solutions, including card processing and cash management services, to small business clients.
• Acquire, expand, and maintain client relationships through direct marketing and business interactions.
• Identify customer needs and recommend suitable PNC financial solutions.
• Support customer engagement, loyalty, and long-term relationship growth.
• Collaborate with branch teams and internal partners to generate leads and manage sales pipelines.
• Conduct client conversations and provide education on payment solutions.
• Utilize available tools and resources to manage customer contacts and sales activities.
• Understand payment industry trends and assess risk considerations while supporting client needs.
Requirements:
• Strong sales experience with merchant services or treasury management products is preferred.
• Ability to communicate effectively with small business clients.
• Strong customer relationship management and problem-solving skills.
• Excellent verbal and written communication abilities.
• Ability to identify sales opportunities and provide customized solutions.
• Bilingual Spanish skills are preferred but not required.
Strong knowledge of:
• Merchant Services and payment solutions
• Small business customer engagement
• Client relationship management and sales strategies
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