[Hiring] Customer Relationship Executive Dubai UAE

Position: Customer Relationship Executive

Date posted: 2024-03-23

Industry: Other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 8000 to 10000

Location: Dubai, United Arab Emirates

Company: SNM Corporate Services Providers LLC

Description:

About the job

Job Description (ONLY Russian speaking):

We are seeking a highly motivated and skilled Customer Relationship Executive to join our team at SNM Corporate Services Providers LLC, a leading consulting company in Dubai. The Customer Relationship Executive will be responsible for managing and nurturing relationships with our valued clients while ensuring their satisfaction with our services.

Responsibilities:

• Build and maintain strong relationships with clients, understanding their needs and providing excellent customer service.
• Serve as the main point of contact for clients, addressing any inquiries, concerns, or issues in a timely and professional manner.
• Provide expert advice and guidance to clients on corporate accounting matters, leveraging your strong knowledge of accounting principles and practices.
• Collaborate with internal teams to ensure seamless delivery of services to clients, coordinating efforts and resolving any conflicts that may arise.
• Monitor client accounts and proactively identify opportunities for upselling or cross-selling additional services.
• Stay updated on industry trends, regulations, and best practices in corporate accounting to provide clients with valuable insights and advice.
• Conduct regular client meetings and presentations to discuss their financial performance, identify areas for improvement, and propose strategic solutions.
• Prepare and deliver accurate and comprehensive reports to clients, showcasing their financial status and recommending strategies for growth.
• Maintain accurate records of client interactions, transactions, and feedback in our CRM system.
• Collaborate with the sales team to identify potential new clients and contribute to business development efforts.

Requirements:

• Bachelor’s degree in Accounting or a related field.
• Proven work experience as a Customer Relationship Executive or similar role, preferably in a consulting or professional services firm.
• Strong knowledge of corporate accounting principles and practices.
• Previous experience working in the UAE market is highly preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Exceptional problem-solving and decision-making abilities.
• Detail-oriented and highly organized, with the ability to manage multiple clients and priorities simultaneously.
• Proficient in using CRM software and other relevant tools.
• Ability to work independently and as part of a team, with a strong sense of accountability and ownership.

If you meet the above requirements and are passionate about delivering exceptional customer service while leveraging your accounting background and UAE experience, we would love to hear from you.

Salary: 8 000-10 000 AED + Bonus