[Hiring] Claims Assistant REMOTE USA
Position: Claims Assistant
Date Posted: June 12, 2026
Industry: Insurance / Claims Management / Administrative Support
Employment Type: Full Time
Experience: 6 Months of Clerical or Customer Service Experience Required (or Equivalent Combination of Education and Experience)
Qualification: High School Diploma or GED Required
Location: Florida, United States
Company: Sedgwick
Description:
Sedgwick is seeking a detail-oriented and dependable Claims Assistant to support its claims department in Florida. This role plays an important part in assisting claims staff with administrative and operational tasks related to commercial automobile liability and PIP claims processing.
The position involves handling documentation, supporting claims adjusters, managing records, and ensuring accurate data entry within the claims management system. This is an excellent opportunity for individuals looking to build a career in insurance, claims administration, or office support within a globally recognized organization.
Candidates will be part of a professional and supportive environment that values accuracy, teamwork, and strong communication. The role requires individuals who can manage multiple tasks efficiently while maintaining high levels of attention to detail and confidentiality.
Key Responsibilities:
• Annotate incoming mail and medical bills
• Download, organize, and maintain claims documents for adjusters
• Assist claims adjusters and supervisors with voicemail follow-ups
• Set up and enter new claims into the claims management system
• Update and review claim notes, diaries, and records as instructed
• Process payments and related documentation
• Prepare, review, and send letters, reports, and forms
• Handle inbound and outbound telephone communication
• Provide customer service support when required
• Perform additional administrative duties as assigned
• Support organizational quality assurance programs
Requirements:
• High school diploma or GED required
• 6 months of clerical or customer service experience preferred
• Strong organizational and time management skills
• Ability to manage multiple priorities and meet deadlines
• Excellent written and verbal communication skills
• Basic computer literacy including Microsoft Office
• Ability to work effectively in a team environment
• Attention to detail and accuracy in documentation
• Ability to handle confidential and sensitive information
• Strong knowledge of:
• Administrative and clerical procedures
• Customer service practices
• Microsoft Office applications
• Claims documentation processes
• Data entry and record management systems
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