[Hiring] Customer Relationship Manager (CRM) Dubai UAE
Position: Customer Relationship Manager (CRM)
Date Posted: 10th November 2026
Industry: Insurance
Employment Type: Full Time
Experience: Minimum 1 year of relevant experience
Qualification: Not Specified
Salary: AED 4,500–6,500 per month (Estimated)
Location: Dubai, United Arab Emirates
Company: Prominent Insurance Brokers
Description:
Prominent Insurance Brokers is expanding its team and is looking for a Customer Relationship Manager (CRM) to join its Dubai office. This opportunity is ideal for customer-focused professionals who are passionate about building long-term client relationships and delivering exceptional service in the insurance industry.
The successful candidate will play a key role in managing client communications, supporting policy servicing activities, coordinating with internal teams and insurers, and ensuring customer records remain accurate and up to date. The role requires excellent communication skills, strong organizational abilities, and a commitment to providing outstanding client support.
Key Responsibilities:
• Handle client enquiries and provide prompt assistance through various communication channels.
• Build and maintain strong relationships with clients to ensure high levels of customer satisfaction.
• Coordinate with internal departments and insurance providers to facilitate smooth policy servicing.
• Support the sales team with client follow-ups, policy renewals, and documentation.
• Maintain accurate client records and update CRM systems regularly.
• Ensure timely responses to customer requests and assist with day-to-day relationship management.
Requirements:
• Minimum 1 year of relevant experience.
• Excellent written and verbal communication skills.
• Strong customer service and relationship-building abilities.
• Good coordination, organizational, and follow-up skills.
• Proficiency in CRM tools and Microsoft Office applications.
• Ability to work effectively in a fast-paced professional environment.
• Strong knowledge of:
• Customer relationship management (CRM)
• Client servicing and policy coordination
• Microsoft Office and CRM software
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
