[Hiring] Customer Relationship Manager (CRM) Dubai UAE
Position: Customer Relationship Manager (CRM)
Date Posted: 9th November 2026
Industry: Insurance / Insurance Brokerage
Employment Type: Full Time
Experience: Minimum 1 year of relevant experience
Qualification: Bachelor’s Degree in Business Administration, Marketing, or a related field (Estimated)
Salary: AED 4,500 – AED 7,000 (Estimated)
Location: Dubai, United Arab Emirates
Company: Prominent Insurance Brokers
Description:
Prominent Insurance Brokers is looking for a Customer Relationship Manager (CRM) to join its growing team in Dubai. This role is ideal for a customer-focused professional who enjoys building long-term relationships and delivering outstanding client support.
The successful candidate will be responsible for handling customer enquiries, coordinating with insurers and internal teams, supporting policy servicing, and maintaining accurate client records. Strong communication, organization, and relationship management skills are essential for success in this position.
Key Responsibilities:
• Handle client enquiries and provide timely assistance across multiple communication channels.
• Build and maintain strong relationships with clients by delivering excellent customer service.
• Coordinate with internal teams and insurance providers to ensure smooth policy servicing.
• Support the sales team with client follow-ups, policy renewals, and documentation.
• Maintain accurate client records and regularly update the CRM system.
Requirements:
• Minimum 1 year of relevant experience.
• Excellent written and verbal communication skills.
• Strong customer service and relationship-building abilities.
• Good coordination, organizational, and follow-up skills.
• Proficiency in CRM tools and Microsoft Office applications.
• Strong knowledge of:
• Customer relationship management and client servicing.
• CRM software and record management.
• Policy documentation, renewals, and customer support processes.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
