Customer Success Agent Dubai UAE

Position: Customer Success Agent

Date posted: 2023-01-02

Industry: Technology Solutions

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Success Agent

Salary: up to 10K AED all-inclusive depending on experience and qualifications 

About the Client:  

One of Technology Solutions companies in UAE.

Job Description:  

• Conduct Student & Parents’ Orientation sessions on Usage of Technology in Education and support them to use technology and e-learning platforms
• Prepare the learning environment and resources, including setting up equipment where appropriate.
• Deliver training programs in formal (a classroom), or online (eLearning and webinar) settings.
• Adapt the training program / plan according to the customer’s needs.
• Support and coach learners using learning technologies to deliver required skills. 

Qualifications: 

• Open to Asian and Arabic nationals
• Bachelor’s degree in Business Administration or any related field
• At least 3 years’ experience in the same role
• Excellent knowledge of Microsoft products (Windows 10 / 11 and M365 applications)
• Previous knowledge and experience in Books, Publishers industries and online learning technologies is a big plus
• Candidates who can join immediately will be prioritized 

 and use “Customer Success Agent” as email subject