Customer Service Representative Dubai UAE

Position: Customer Service Representative

Date posted: 2022-11-10

Industry: Food Service

Employment type: Full Time

Experience: 1 to 2 year

Qualification: Bachelor’s Degree is required

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Alliance Foods Company LLC

Description:

Looking for candidates for Customer Service Representative – Food Service (3 Vacancies) role:

Key accountabilities:

• Follow up on daily orders collection, timely delivery follow up, quality check and co-ordinate with respective departments for smooth operations
• Build and maintain strong relationships with new and existing customers
• Collect statement of accounts and answer customer queries regarding any transaction, and timely collection of dues
• Follow up day-to-day business relationship with customers
• Report quality/claim situations to your manager, receive customer complaint, follow up internally and ensure satisfactorily address of customer complaints
• Visit customers sites regularly and find ways to develop business and improve service level, and report feedback to your manager
• Develop and maintain a strong up-to-date product knowledge to advise customer through technical product details and product applications

Requirements:

• Bachelor’s degree from recognized organization in related field
• Good communicator with fluency in English
• Valid UAE driving license is mandatory
• Fresh Graduate or candidate with 1-2 years UAE experience.

With the subject.