[Hiring] Customer Care Representative REMOTE USA
Position: Customer Care Representative (Remote)
Date Posted: 11th November 2026
Industry: Logistics / Freight Technology / Customer Support
Employment Type: Full Time / Part Time
Experience: No Experience Required
Qualification: High School Diploma or Bachelor’s Degree (Estimated)
Salary: $24 – $29 per hour
Location: Minneapolis, United States | REMOTE
Company: Freightos
Description:
Freightos is hiring a Customer Care Representative for a remote position supporting customers with their freight booking and shipping-related needs. This opportunity is suitable for motivated individuals who have strong communication skills and are interested in building a career in customer support and logistics technology.
The selected candidate will assist customers through phone and email support, provide shipment updates, resolve basic booking and billing concerns, and maintain accurate customer records. Paid training will be provided, making this role suitable for candidates who are eager to learn and grow within a remote work environment.
Key Responsibilities:
• Respond to customer inquiries through phone calls and emails in a professional manner.
• Assist customers with freight booking questions and provide relevant support.
• Provide shipment tracking updates and help customers understand delivery information.
• Resolve basic booking, payment, and billing-related issues.
• Maintain accurate customer records and update relevant systems.
• Deliver a positive customer experience while following company procedures.
Requirements:
• No previous experience required.
• Strong English communication skills, both written and verbal.
• Basic computer skills and ability to use online platforms.
• Reliable internet connection for remote work.
• Must be located in the United States and authorized to work.
• Ability to learn quickly and handle customer requests professionally.
• Strong knowledge of:
• Customer service principles and communication practices.
• Basic computer applications and online tools.
• Freight booking processes and shipment tracking (training provided).
Benefits:
• $24 – $29 per hour compensation.
• Fully remote work environment.
• Full-time or part-time scheduling options.
• Paid training and onboarding.
• Career growth and advancement opportunities.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/Company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
